**Summary: Dell Pro Plus Wireless Earbuds Review and ZDNET’s Product Recommendation Process**
**Understanding ZDNET’s Recommendations**
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**Dell Enters the Earbud Market with Pro Plus**
Dell, a brand traditionally associated with computers and business equipment, has entered new territory with the launch of its first wireless earbuds, the Dell Pro Plus. While the earbuds are suitable for music listening, they have been designed with professional environments in mind, where call quality and reliability are paramount.
**Performance and Key Features**
The Dell Pro Plus earbuds excel in two crucial areas for office and remote work: audio clarity and battery life. In extensive test calls, the earbuds consistently delivered high-quality, crystal-clear sound, making them particularly well-suited for video calls, conference meetings, and professional communication. They’re equipped with advanced features such as Bluetooth Multipoint, which allows users to connect to two devices at once. This means you can seamlessly switch between, say, a phone and a laptop—ideal for professionals juggling multiple devices throughout the workday.
Another highlight is the use of artificial intelligence to reduce background noise, improving both outgoing and incoming audio during calls. The active noise cancellation (ANC) is also powered by similar AI technology, helping block out ambient noise and ensuring conversations remain clear and natural, even compensating for lower-quality microphones on the other end.
**Music Playback and Sound Quality**
When it comes to music, the Dell Pro Plus performs respectably but doesn’t match up to earbuds designed primarily for audiophiles, such as the Technics EAH-AZ100. The sound profile tends to suppress higher frequencies in favor of a bass-heavy output, which may not appeal to everyone. However, the audio remains rich and can be fine-tuned using the Dell Audio app, which lets users adjust the bass, treble, or create custom sound profiles to suit their preferences.
A minor issue encountered during testing was an occasional crack