ICE is building a social media panopticon

ICE is building a social media panopticon

**Summary: ICE’s AI-Powered Social Media Surveillance Sparks Outcry Over Privacy and Free Speech**

As Immigration and Customs Enforcement (ICE) intensifies its operations across the United States, the agency is quietly expanding its online surveillance capabilities in ways that civil liberties advocates warn could have far-reaching implications for democracy and free speech. Recent federal records uncovered by investigative outlet The Lever reveal that ICE has secured a $5.7 million contract to use Zignal Labs, an advanced AI-powered social media monitoring platform. Critics argue that this move represents an unprecedented leap in government surveillance, with the potential to track millions of users online and target both immigrants and activists.

**How Zignal Labs’ Technology Works**

According to Zignal Labs’ own marketing materials, the platform can ingest and analyze more than 8 billion social media posts daily, in over 100 languages. Using a suite of technologies—including machine learning, computer vision, and optical character recognition—the system can rapidly process and sort vast quantities of public data. This enables ICE to generate “curated detection feeds,” which can flag individuals for further scrutiny or even deportation.

One example cited in Zignal’s promotional pamphlet describes the system’s ability to analyze geolocated images and videos. In a recent case, Zignal Labs reportedly used its technology to identify the exact location of an operation in Gaza by analyzing a Telegram video, recognizing emblems and military patches, and immediately notifying operators on the ground. In the context of domestic enforcement, this means ICE could theoretically use similar methods to track the movements of individuals in the U.S. by analyzing photos or videos posted to platforms like TikTok, Facebook, or Instagram.

**Expanding Government Surveillance**

The ICE contract with Zignal Labs was facilitated through Carahsoft, a company that provides IT solutions to government bodies. Zignal Labs is no stranger to government work; it has previously partnered with agencies such as the National Oceanic and Atmospheric Administration (NOAA), the U.S. Secret Service, the Department of Defense, and the Department of Transportation. While Zignal Labs did not respond to media requests for comment about its work with ICE, the scale and sophistication of its monitoring tools have raised serious concerns among privacy advocates.

This move is part of a broader trend of increasing government surveillance on social media. As far back as 2016, the American Civil Liberties Union (ACLU) found that police were using tools like Geofeedia, a CIA-backed platform, to monitor protesters on major social networks. But ICE’s immense budget—bolstered by billions in federal funding—allows it to employ a much broader and more powerful array of monitoring technologies than many local law enforcement agencies.

**Civil Liberties Concerns and Chilling Effects**

Will Owen, communications director at the Surveillance Technology Oversight Project (STOP), was blunt in his assessment, calling the ICE-Zignal partnership an “assault on democracy and free speech.” He warned that ICE’s deployment of AI-driven surveillance would not only impact immigrant

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